Legal information

Home / Legal information


In accordance with French law no. 2004-2005 of 21 June 2004 relating to trust in the digital economy, the website we have created provides the public with information about our company.

The following conditions apply to anybody who accesses and uses the website and its associated content and services.

Our legal information is subject to change, so we urge you to refer to it and make yourself aware of it as often as possible.


The site belongs to the company ORCHESTRA (a simplified joint stock company (SAS) with capital of €210,410, listed in the business and companies register (RCS) of Paris under number B 430 226 639 – APE 6201 Z), having its head office at the following address: 38 avenue de l’Opéra – 75002 Paris – France.

The ORCHESTRA company belongs to the TRAVELSOFT Group (

Person responsible for publication: Mr Christian Sabbagh, in his capacity as Chairman


Tel.: +33 (0)1 44 71 30 20


The site is hosted by Claranet, which has its head office at the following address: 68 rue du Faubourg Saint Honoré – 75008 Paris – France.


The personal data collected by the Orchestra website are hosted in France.


The information provided on the site is intended solely to give a general overview of ORCHESTRA’s products and services, rather than being exhaustive. Before relying on information provided on this site, you should check it and/or seek further information from ORCHESTRA.

ORCHESTRA may in no circumstances be held liable for any direct or indirect consequences resulting from losses or delays linked to the use of this website or an inability to use it.

On its site, ORCHESTRA offers links to other sites. ORCHESTRA has no control over websites other than its own and takes no responsibility for these sites or their content.
ORCHESTRA cannot guarantee that there are no typographic errors, imprecisions or technical inaccuracies on the site. ORCHESTRA does not guarantee the accuracy of published information. It is your responsibility to check information with ORCHESTRA before making decisions about services, products or other items presented on this website.

Protection of Personal Data

ORCHESTRA may collect and process personal data from visitors to its website, in its capacity of Data Controller, within the meaning of the French Act (amended) no. 78-17 of 6 January 1978 relating to computing, electronic files and civil liberties and the General Data Protection Regulation.

By personal data we mean, in accordance with the French data protection act and the GDPR, any information relating to a natural person who is identified or may be identified, directly or indirectly, by reference to an identification number or to one or more details specific to him or her.

ORCHESTRA strives to respect and protect confidentiality. It undertakes to develop and implement appropriate measures in order to ensure the security of your personal data. To monitor the implementation of these rules, ORCHESTRA has appointed a Data Protection Officer (DPO) who is the company’s dedicated contact with the Commission Nationale de l’Informatique et des Libertés (the French National Data Protection Commission, or CNIL).

How we use data

The personal data collected via ORCHESTRA’s website is collected in order:

  • to respond to your request to attend a demonstration
  • to respond to your contact request
  • to answer your application for a job with ORCHESTRA
  • to personalize your interaction with our sites, make your browsing experience smoother and to compile statistics on the use of ORCHESTRA’s website

The implementation of the processing of personal data mentioned is the legitimate interest of the controller (legal basis of treatment).

Recipients of data

The data collected on the ORCHESTRA website is for the sole use of ORCHESTRA, and will not be transferred to third parties.

To better meet your requests and needs (for example, in case of your application for a job with ORCHESTRA, etc.), the data collected may be shared with subsidiaries or entities of the TRAVELSOFT Group.

Data security

ORCHESTRA undertakes to take every precaution to preserve the security and confidentiality of the data collected by implementing appropriate technical and organisational measures.


In order to optimise and improve the quality of the services you are offered and ensure they are better suited to your needs, ORCHESTRA may use “cookies”.

By accessing and continuing to browse ORCHESTRA’s website, you give your agreement to the storage and use of cookies on your device, and you state that you read the information given to you concerning the use of cookies, and your options should you want to object to it.

For more information on the use of cookies by ORCHESTRA, please read our Cookies Policy.

Data conservation

Unless specific regulations are applicable, ORCHESTRA keeps the personal data it collects for the period justified by the purpose of their processing :

  • Request to attend a demonstration : 1 year
  • Contact request : 1 year
  • Application for a job with ORCHESTRA : 2 years

Your rights

In accordance with the French data protection act and the GDPR, you have, between others, the right to access, correct and object to the use of your personal data.

To exercise this right, please write to : DPO ORCHESTRA – 38 avenue de l’Opéra – 75002 PARIS

In order to prove your identity, your request must be signed and accompanied by a photocopy of a valid ID document bearing your signature, and specify the address to which the response should be sent.

We will endeavor to give you an answer as soon as possible and, in any case, within the limit of 2 months.

Intellectual property rights

ORCHESTRA, the website and its content (the company’s own or belonging to its partners) are protected by trademark law and/or copyright law and other laws. All of these elements remain the sole property of ORCHESTRA or its partners. In accordance with the provisions of the French intellectual property code, the legislative or regulatory provisions of all countries, and international agreements, any representation and/or reproduction, use or exploitation, in whole or in part, of any of the aforementioned elements without the prior written consent of ORCHESTRA or its partners is prohibited.